F.A.Q

Yes, it is legal to purchase liquor online, but the person placing the order must be a registered liquor license holder (click here to send us an enquiry). We verify both age and liquor license to ensure compliance with local regulations. Please have your liquor license information ready when making an enquiry.

How can I place an order?

Simply browse our selection, enquire your desired products. Follow the prompts to provide necessary information, including your liquor registration number, and we will contact you after receiving the necessary details.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards. Ensure your billing information is accurate to prevent any payment processing issues.

Can I modify or cancel my order after placing it?

Unfortunately, once an order is placed, it cannot be modified or canceled. Please double-check your order before confirming the purchase.

How do I track my order?

Once your order is dispatched, you will receive a tracking number via email. Use this number to track your shipment on the designated courier’s website.

What if my items arrive damaged or defective?

We apologize for any inconvenience. Please contact our customer support within 48 hours of receiving your order, providing photos of the damaged or defective items. We will assist you in resolving the issue.

Do you offer international shipping?

Currently, we only ship within Australia and New Zealnd. International shipping is not available at this time.

What if I'm not home during delivery?

The courier will make multiple attempts to deliver your order. If unsuccessful, they will leave a notice with instructions for rescheduling or picking up the order from a local facility.

Are there any restrictions on the quantity of alcohol I can purchase?

There may be restrictions on the quantity of alcohol you can purchase based on local regulations. Ensure compliance with your area’s laws when placing an order.

How can I contact customer support?

For any inquiries or assistance, you can reach our customer support team through contact form, info@srilankanalcohol.com.au or (+61) 405 422 122. We are here to help!

Symbiotic Bliss:

Embracing Nature's Gift to Enchanting Spirits

Grain-based alcohol forms the foundation of countless spirits, including vodka, whiskey, and
gin. Here’s why it’s the perfect choice: